About Us, Contact, FAQ, Policies

Our Story: The Mavyor Glamm Journey

Welcome to Mavyor Glamm, where elegance meets everyday life. Our journey began with a simple yet profound passion: to curate unique, premium products that not only enhance your style but also bring joy and sophistication to your world. We believe that true luxury lies in thoughtful design, impeccable quality, and a touch of the extraordinary.

At Mavyor Glamm, every item in our collection – from captivating beauty essentials and timeless ethnic wear to sophisticated stationery and delightful gifts – is handpicked with meticulous care. We partner with artisans and brands who share our commitment to craftsmanship and ethical sourcing, ensuring that each product tells a story of quality and passion.

Our mission is to empower individuals to express their unique glamour through collections that blend contemporary trends with classic allure. We strive to create an experience that is as seamless and delightful as the products we offer, making Mavyor Glamm your trusted haven for curated elegance.

Get in Touch with Mavyor Glamm

Have a question, feedback, or just want to say hello? We'd love to hear from you!

Email Us: mavyorglamm@gmail.com

Operating Hours: Monday - Friday, 10 AM - 6 PM IST

Frequently Asked Questions

Find quick answers to common questions about Mavyor Glamm.

We accept all major credit and debit cards (Visa, MasterCard, American Express, RuPay) through a secure payment gateway. We also support popular UPI payment options for your convenience.

Orders are typically processed within 1-2 business days. Standard shipping within India usually takes 5-7 business days, depending on your location. Expedited shipping options may be available at checkout for faster delivery.

Yes! Once your order is shipped, you will receive an email notification with a tracking number and a link to track your package. You can also log into your Mavyor Glamm account (if applicable) to view your order status.

We offer a 7-day return policy for most items, starting from the date of delivery. Items must be unused, in their original packaging, and in the same condition that you received them. Please refer to our detailed Shipping & Returns policy for full terms and conditions.

Absolutely! At Mavyor Glamm, we pride ourselves on sourcing only authentic and high-quality products directly from trusted manufacturers and authorized distributors. We guarantee the authenticity of every item in our collection.

Discount codes can be applied during the checkout process. Look for a field labeled "Discount Code" or "Promo Code" on the payment page. Enter your code and click "Apply" to see the discount reflected in your total.

Shipping & Returns Policy

Understanding our delivery and return processes.

Shipping Information

Processing Time: All orders are processed and shipped within 1-2 business days (excluding weekends and public holidays).

Shipping Zones: We currently ship exclusively within India.

Estimated Delivery:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days (available for select locations at an additional cost)

Shipping Costs: A flat rate of ₹50 applies to all orders below ₹1000. Orders above ₹1000 qualify for free standard shipping.

Tracking Your Order: Once your order is dispatched, you will receive an email with your tracking number and a link to monitor your shipment's progress.

Returns & Exchanges Policy

We want you to be completely satisfied with your Mavyor Glamm purchase. If you are not entirely happy, we're here to help.

Return Window: You have 7 calendar days from the date you received your item to initiate a return.

Eligibility for Returns:

Item must be unused and in the same condition that you received it.
Item must be in the original packaging.
Item needs to have the receipt or proof of purchase.

Non-Returnable Items:

Opened beauty products or cosmetics for hygiene reasons.
Items marked as "Final Sale" or "Non-Returnable."
Customized or personalized products.

How to Initiate a Return:

Please contact our customer service team at mavyorglamm@gmail.com with your order number and reason for return.
Our team will guide you through the return process and provide you with a return authorization.
Once your return is approved, you will be provided with instructions on how to send back the item.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Privacy Policy

Your privacy is paramount to Mavyor Glamm. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

When you visit Mavyor Glamm, we may collect various types of information, including:

Personal Identification Information: Name, email address, mailing address, phone number, etc., primarily collected when you make a purchase, sign up for our newsletter, or contact us.
Payment Information: While we do not store your full payment card details (these are processed securely by third-party payment gateways during simulated checkout), we may collect transaction details.
Browsing Information: IP address, browser type, pages visited, time spent on site, and referral sources, collected via cookies and analytics tools (like Google Analytics).

How We Use Your Information

The information we collect is used for various purposes, including:

To process and fulfill your orders.
To communicate with you regarding your orders, inquiries, and promotions.
To improve our website, products, and services.
To personalize your shopping experience.
For internal record keeping and analytical purposes.

Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We use third-party service providers (e.g., Web3Forms for contact forms and emails, Google Analytics for website traffic analysis) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Your Rights

You have the right to access, update, or request deletion of your personal information. Please contact us at mavyorglamm@gmail.com to exercise these rights.

Cookies

Our Site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Changes to This Privacy Policy: Mavyor Glamm has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Last updated: July 20, 2025

Mavyor Glamm: Information Hub